Last Updated: 25 oct 2025
7-Day Satisfaction Guarantee
At EMIDIA PRO LTD, we are confident in the quality of our service. That's why we offer a 7-day "Satisfied or Refunded" guarantee on all our IPTV subscriptions.
If, for any reason, you are not completely satisfied with your purchase within the first 7 days following the activation date of your subscription, you can request a full refund.
Conditions for a Refund
- The refund request must be made within 7 calendar days of receiving your subscription credentials.
- This guarantee applies only to new customers and their first purchase. Subscription renewals are not eligible for a refund.
- To be eligible, you must provide us with a valid reason for your dissatisfaction so we can improve our services.
How to Request a Refund
To initiate a refund request, please contact us via our contact page, specifying the email address used for the purchase and the reason for your request. Our team will review your request and process the refund as quickly as possible.